Privacy Policy

AlphaX Digital Agency LLC (“XDigital”, “we”, “us”, or “our”) operates the website https://www.axdigitalagency.com. This Privacy Policy explains how we handle personal information collected through our website and services.

Questions? Email us at talk@axdigitalagency.com.

We collect information you provide directly to us:

• Contact forms — name, email address, phone number, company name, and project details.
• Audit requests — website URL and email address submitted via our free AI audit tool.
• Calendar bookings — name and email address collected by Cal.com when scheduling a call.

We also collect limited technical data automatically:

• IP address, browser type, and referring URL (server logs).
• Page view and performance data via Vercel Analytics (aggregated, no fingerprinting).

• Respond to enquiries and deliver requested services.
• Send your audit report to the email address you provided.
• Schedule and manage discovery calls booked through Cal.com.
• Improve our website and understand which content is most useful.
• Comply with legal obligations and protect our legitimate business interests.

We do not sell, rent, or trade your personal information to any third party.

Where GDPR or UK GDPR applies, we process your data on the following bases:

• Contract — to fulfil a service you have requested.
• Legitimate interests — to respond to enquiries and improve our services.
• Consent — where you have explicitly opted in (e.g. marketing communications).

We use the following third-party processors. Each has its own privacy policy:

• Vercel — hosting and edge infrastructure.
• Cal.com — calendar booking and scheduling.
• Nodemailer / SMTP — transactional email delivery for form submissions.

We do not use advertising networks, remarketing pixels, or third-party analytics trackers.

We retain contact enquiry data for up to 2 years from the date of last communication, or until you request deletion. Audit submission data is retained for 90 days. Booking data is managed by Cal.com per their own retention policy.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability (where applicable).

To exercise any of these rights, email talk@axdigitalagency.com and we will respond within 30 days.

Our website uses only essential cookies — specifically, a theme preference stored in localStorage to remember your light/dark mode choice. We do not use advertising or tracking cookies.

We use industry-standard measures to protect your data, including HTTPS encryption in transit and access controls on our infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will always reflect the current version. Continued use of the site after changes constitutes acceptance of the revised policy.